Crisis Communications and Image & Reputation Management
Companies trust us to manage their image and reputation, and to protect them in a crisis. We are here to help you maintain a healthy brand. These crises may be temporary or longer-term, and we will follow the same process, always ensuring the strategy aligns with the business plan.
We are skilled at crisis communication strategy building, planning and executing to help mitigate a potential tarnished image and reputation. We prepare in advance by conducting a stakeholder analysis exercise, including mapping and risk analyses to identify “hot spots”. We then work at avoiding any pitfalls that could damage the company image and reputation.
We may also recommend media training – those important tips to enhance confidence before dealing with the press – especially in a crisis. Our training repertoire also includes a host of topics on effective communication, that very important field that can help secure an important deal or contract.